AB180 Inc. (hereinafter referred to as "AB180" or "the Company") complies with the "Personal Information Protection Act" and related laws and regulations to protect the freedom and rights of information subjects, lawfully process personal information, and securely manage it. In accordance with Article 30 of the "Personal Information Protection Act" AB180 establish and disclose a privacy policy to guide information subjects on the procedures and standards for processing personal information and to promptly and smoothly address related complaints.
AB180 processes personal information for the following purposes. The Company does not use processed personal information for any other purpose than the following, and if a purpose of use is to be changed, it shall seek prior consent.
| Service | Purpose of Processing Personal Information |
|---|---|
| Provision of Airflux Services | Identification and management of Airflux clients, notifications regarding service usage, fee payment and settlement, etc. |
| Book a Demo | Application for and use of Airflux demo services, Processing demo service requests for Airflux Responding to inquiries regarding the introduction of Airflux service |
| Service inquiries and Complaint Handling | Responding to inquiries from customers and partners, Various notifications and notices, Handling grievances, Preserving records for dispute resolution, Verifying the identity of the complainant, Confirming complaint details, Notifying the results of the processing, etc. |
| ETC. | Retention of Records Related to Tax Evidence |
AB180 promptly destroys personal information once the purpose of its collection and use has been achieved. However, in cases where it is necessary to retain personal information in accordance with provisions of relevant laws such as the Commercial Act, the information will be retained for a certain period. The categories of personal information processed and used, as well as the retention periods, are as follows.
| Service | Type | Item | Retention Period |
|---|---|---|---|
| Provision of Airflux Services | Required | Name, Company Name, Job Title, Email, Phone Number | Until the termination of the contract |
| Book a Demo | Required | Name, Company Name, Job Title, Email, Phone Number, Country | 1 year frnom the end of the demo request |
| Service inquiries and Complaint Handling | Required | Email, Name | 3 years from the contract termination date |
| ETC. | Required | Tax documentation(All ledgers and supporting documents related to transactions) | 5 years |
| Transferred Item | Collected personal information |
|---|---|
| Countries | Japan |
| Transfer Method | Transmission through security protocols (encryption) upon using the Airflux website service |
| **Recipient | |
| (Information Manager)** | Amazon Web Services, Inc. ([email protected]) |
| Purpose | For using Amazon Cloud Service(outsourcing physical operational environment) |
| Retention and Use Period | |
| Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period) |
| Transferred Item | Collected personal information |
|---|---|
| Countries | USA |
| Transfer Method | Transmission through security protocols (encryption) upon using the Airflux website service |
| **Recipient | |
| (Information Manager)** | Salesforce, Inc.(Privacy, [email protected]) |
| Purpose | For Customer and contract management |
| Retention and Use Period | |
| Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period) |
| Transferred Item | Collected personal information |
|---|---|
| Countries | USA |
| Transfer Method | Transmission through security protocols (encryption) upon using the Airflux website service |
| **Recipient | |
| (Information Manager)** | Mixmax, Inc. (Privacy, [email protected]) |
| Purpose | For Business and performance management |
| Retention and Use Period | |
| Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period) |
When signing an outsourcing contract, AB180 specifies matters such as prohibition of personal information processing for other purposes than conducting the outsourced duties, technical and administrative protection measures, restriction on subcontract, management and supervision of the outsourcee, indemnification for damages and other liabilities, etc. in accordance with Article 26 of the Personal Information Protection Act and supervises the outsourcee for safe handling of personal information.
In case of any change in the contents of the outsourced tasks or the outsourcee, the Company shall without delay disclose such change through this Privacy Policy
AB180 does not provide personal information to third parties without the prior consent of the data subject. However, personal information may be provided in the following cases: when the data subject directly consents to the provision of personal information in order to use the services of external affiliated companies, and when the company is obligated to submit personal information to the competent authority in accordance with relevant laws, and when there is an urgent need to protect the life or safety of the data subject and it is necessary to provide personal information to resolve such risks.
Data subjects may refuse the transfer of personal information overseas by contacting the personal information protection department. However, please note that refusal of the transfer of personal information overseas may result in difficulty in using the services smoothly.
As a personal information subject, the user can exercise the following rights.