AB180 Inc. (hereinafter referred to as "AB180" or "the Company") complies with the "Personal Information Protection Act" and related laws and regulations to protect the freedom and rights of information subjects, lawfully process personal information, and securely manage it. In accordance with Article 30 of the "Personal Information Protection Act" AB180 establish and disclose a privacy policy to guide information subjects on the procedures and standards for processing personal information and to promptly and smoothly address related complaints.

1. Purpose of Processing Personal Information

AB180 processes personal information for the following purposes. The Company does not use processed personal information for any other purpose than the following, and if a purpose of use is to be changed, it shall seek prior consent.

Service Purpose of Processing Personal Information Legal Basis
Airbridge Membership Registration Confirmation of membership registration intent, Identification and authentication of the individual for membership services provision, Maintenance and management of membership status, Prevention of misuse of services, etc. Consent of the Data Subject Personal Information Protection Act Article 15 (Collection and Use of Personal Information)
Provision of Airbridge Services Identification and management of Airbridge clients, Notifications regarding service use, Fee payment and settlement, etc. Consent of the Data Subject Personal Information Protection Act Article 15 (Collection and Use of Personal Information)
Library Download Download handbooks and guides for information dissemination Consent of the Data Subject Personal Information Protection Act Article 15 (Collection and Use of Personal Information)
Newsletter
Subscription Sending newsletters for service promotion and information Consent of the Data Subject Personal Information Protection Act Article 15 (Collection and Use of Personal Information)
Book a Demo Application for and use of Airbridge demo services, Responding to inquiries regarding the introduction of Airbridge service Consent of the Data Subject Personal Information Protection Act Article 15 (Collection and Use of Personal Information)
Service inquiries and Complaint Handling Responding to inquiries from customers and partners, Various notifications and notices, Handling grievances, Preserving records for dispute resolution, Verifying the identity of the complainant, Confirming complaint details, Notifying the results of the processing, etc. Consent of the Data Subject Personal Information Protection Act Article 15 (Collection and Use of Personal Information)
ETC. Retention of Records Related to Tax Evidence The Basic Tax Law Article 85-3 (Storage and Preservation of Books, etc.)The Commercial Act Article 266 (Preservation of Books and Documents)

2. Collecting, Processing, Use, and Retention Periods of Personal Information

AB180 promptly destroys personal information once the purpose of its collection and use has been achieved. However, in cases where it is necessary to retain personal information in accordance with provisions of relevant laws such as the Commercial Act, the information will be retained for a certain period. The categories of personal information processed and used, as well as the retention periods, are as follows.

Service Type Item Retention Period
Airbridge
Membership
Registration Required Name, Email, Password, Company Name, Country Customers who have entered into a solution usage contract : 1 year from the contract termination date
Other member : 1 year from the last login date after registration
Airbridge
Membership
Registration Optional Phone Number, Job Title Customers who have entered into a solution usage contract : 1 year from the contract termination date
Other member : 1 year from the last login date after registration
Provision of
Airbridge
Services Required Name, Company Name, Job Title, Email, Phone Number Until the contract termination
Library
Download Required Name, Company Name, Job Title, Email, Country Until unsubscribing from the newsletter or the termination of the newsletter service
Newsletter
Subscription Required Email Until unsubscribing from the newsletter or the termination of the newsletter service
Book a Demo Required Name, Company Name, Job Title, Email, Phone Number 1 year from the end of the demo request
Service inquiries and
Complaint
Handling Required Email, Name 3 years from the end date of the contract
ETC Required Tax basis documents (all transaction records and supporting documents) For 5 years

3. Outsourcing of Personal Information Processing (Matters regarding the transfer of personal information overseas)

  1. In order to facilitate the handling of personal information, AB180 outsources personal information processing tasks as follows. The entrusted work processed by an overseas corporation among entrustment is as follows.
Transferred Item Collected personal information
Countries Japan
Transfer Method Transmission through security protocols (encryption) upon using the Airbridge website service
**Recipient
(Information Manager)** Amazon Web Services, Inc. ([email protected])
Purpose For using Amazon Cloud Service(outsourcing physical operational environment)
Retention and Use Period
Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period)
Transferred Item Collected personal information
Countries USA
Transfer Method Transmission through security protocols (encryption) upon using the Airbridge website service
**Recipient
(Information Manager)** Intercom, Inc. (Legal Department, [email protected])
Purpose For membership management and handling of civil affairs
Retention and Use Period
Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period)
Transferred Item Collected personal information
Countries USA
Transfer Method Transmission through security protocols (encryption) upon using the Airbridge website service
**Recipient
(Information Manager)** The Rocket Science Group LLC d/b/a Mailchimp (Privacy, [email protected])
Purpose For sending email to customers
Retention and Use Period
Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period)
Transferred Item Collected personal information
Countries USA
Transfer Method Transmission through security protocols (encryption) upon using the Airbridge website service
**Recipient
(Information Manager)** Amplitude, Inc. (Privacy, [email protected])
Purpose For system improvement through analysis of customer behavior data
Retention and Use Period
Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period)
Transferred Item Collected personal information
Countries USA
Transfer Method Transmission through security protocols (encryption) upon using the Airbridge website service
**Recipient
(Information Manager)** LogRocket (Privacy, [email protected])
Purpose For monitoring customer session of frontend
Retention and Use Period
Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period)
Transferred Item Collected personal information
Countries USA
Transfer Method Transmission through security protocols (encryption) upon using the Airbridge website service
**Recipient
(Information Manager)** Sentry (Privacy, [email protected])
Purpose For monitoring log and error log of frontend system
Retention and Use Period
Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period)
Transferred Item Collected personal information
Countries USA
Transfer Method Transmission through security protocols (encryption) upon using the Airbridge website service
**Recipient
(Information Manager)** Twilo(Sendgrid) (Privacy, [email protected])
Purpose For sending email to user
Retention and Use Period
Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period)
Transferred Item Collected personal information
Countries USA
Transfer Method Transmission through security protocols (encryption) upon using the Airbridge website service
**Recipient
(Information Manager)** Mixmax, Inc. (Privacy, [email protected])
Purpose For Business and performance management
Retention and Use Period
Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period)